From: Wally Plumley [wplumley@bellsouth.net] Sent: Tuesday, December 26, 2000 2:35 PM To: 928 Subject: [928] If You Want Help There are many people on both RennList and the Owners Club list who are both willing and able to help you with your 928 problems. If you want help, there are some things that you can do to ensure that you get it. Rule number one - Always, in every message, tell us what year your 928 is. Rule number two - Never assume that we will remember you, your car or your problem. We all get a LOT of messages, and I can assure you that we aren't likely to remember that you asked us for help last week. The easy way is to simply include the earlier correspondence in every message. Rule number three - The more you tell us, the better the chances are that we can guess what your problem is. Rule number four - What you get is a guess. Sometimes, it is a guess backed up by hard-won experience, but it is still a guess. Long-distance diagnosis is uncertain at best. No one on this list accepts any liability for trying to help you. Rule number five - It is nice if you tell us what happens. Did our guess help solve the problem? Did you learn something new that the list needs to know? This is a community effort, and feedback increases the knowledge base. Rule number six - If you are unhappy with the results that you get, we will happily refund every cent that you paid for our advice. Wally